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SideDoor staff — internal

Internal home for training, support playbooks and operational runbooks.

  • Onboarding — new-starter guide to the product and portals.
  • Support playbooks(to add) common guest/operator issues and how to resolve them.
  • Runbooks(to add) operational procedures. The app repo holds engineering runbooks (prod cutover, staging migration, autofix) — link or mirror the ones relevant to non-engineers here.

Draft — decide: what internal content lives here (docs site, staff-facing) vs stays in the app repo (engineering). This section is for staff who don’t live in the codebase — support, ops, onboarding.